App help
Get help with story creation, child profiles, worlds, companions, narration, and saved stories.
Support
Help for Taluna Bedtime Magic
Need help with the app, a subscription, or a privacy request? The Taluna team can help by email.
Subscriptions
For App Store purchases, manage, cancel, or request billing help through your Apple account settings.
Privacy requests
Send questions about account data, child profiles, story history, deletion, or correction requests.
Before you email
A few details help us solve issues faster: your device, iOS version, app version, screenshots, and the steps that led to the problem.
FAQ
Common support questions
How do I contact support?
Email vosquery@gmail.com with the issue, your device model, app version, and the email used in the app if applicable.
How do I manage an App Store subscription?
Open Settings on your iPhone or iPad, tap your Apple ID, choose Subscriptions, then select Taluna if it appears there.
Can I request account or child profile deletion?
Yes. Email support from the account email when possible, and we will help with eligible deletion or privacy requests.
What should I include in a bug report?
Include what happened, what you expected, screenshots if useful, your device model, operating system version, and app version.